Privacy Policy

Last updated: June 3, 2026

1. Introduction

AdReels ("we," "our," or "us") operates an AI-powered video generation platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using AdReels, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Personal Information You Provide

When you register for an account or use our Service, we collect:

  • Full name
  • Email address
  • Google account information (when using Google Sign-In)
  • Profile picture (if provided via OAuth)
  • Payment information (processed by our payment provider, Polar)
  • Billing address and transaction history

2.2 Content You Create and Submit

When you use our AI video generation features, we collect and store:

  • Product images and other images you upload
  • Product descriptions, scripts, and text prompts you submit
  • Presenter (avatar) selections and customization preferences
  • Voice selections, aspect-ratio choices, and other generation settings
  • Generated video content and associated metadata
  • Project files and settings

You are responsible for ensuring you have the rights to any product images, logos, brand assets, or other materials you upload, and that they do not infringe the rights of any third party.

2.3 Automatically Collected Information

We automatically collect certain information when you access our Service:

  • IP address and geolocation data
  • Browser type, version, and language preferences
  • Device type, operating system, and unique device identifiers
  • Pages visited, time spent, and navigation patterns
  • Referring URLs and exit pages
  • Click-through data and usage statistics
  • Session duration and frequency of visits

2.4 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to:

  • Maintain your session and authentication state
  • Remember your preferences and settings
  • Analyze usage patterns and improve our Service
  • Deliver targeted advertising (where applicable)
  • Measure the effectiveness of marketing campaigns

You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Service.

3. How We Use Your Information

We use your information for the following purposes:

  • Provide, operate, and maintain the Service
  • Process transactions and manage your account
  • Generate AI video content based on your inputs
  • Communicate with you about your account, updates, and support requests
  • Send promotional materials and marketing communications (with your consent)
  • Analyze usage patterns to improve and optimize the Service
  • Develop new features, products, and services
  • Train and improve our AI models and algorithms
  • Detect, prevent, and address fraud, abuse, and security issues
  • Enforce our Terms of Service and protect our legal rights
  • Comply with legal obligations and respond to lawful requests

4. AI Training and Model Development

IMPORTANT: By using our Service, you acknowledge and consent to the following:

  • Content you submit (including scripts, prompts, and generated outputs) may be used to train, improve, and develop our AI models
  • Aggregated and anonymized usage data may be used for research and development purposes
  • We may analyze patterns in user inputs to enhance AI performance and accuracy
  • This data usage is essential to providing and improving the Service

We take measures to anonymize and aggregate data where possible, but some content may be retained in its original form for model training purposes.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers:

We share data with third-party vendors who assist in providing our services, including cloud hosting, payment processing, analytics, and customer support.

Legal Requirements:

We may disclose information if required by law, subpoena, court order, or other valid legal process, or to protect our rights, property, or safety.

Business Transfers:

In connection with any merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity.

With Your Consent:

We may share information for other purposes with your explicit consent.

Aggregated Data:

We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you for any purpose.

6. Third-Party Services

We use the following third-party services that may collect and process your information:

  • Google Sign-In: For authentication (governed by Google's Privacy Policy)
  • Polar: For one-time payment processing and credit purchases
  • Replicate: Hosts the AI models we use to generate video frames and clips
  • ElevenLabs: For AI voice synthesis and voiceover generation
  • Google (Gemini): For AI-assisted script generation
  • Cloudflare R2: For storage of uploaded images and generated videos
  • Vercel, Fly.io, and Neon: For application hosting, our API, and database storage

Content you submit (such as product images, descriptions, and scripts) is transmitted to these providers only as needed to generate your videos and operate the Service.

These third parties have their own privacy policies governing the use of your information. We are not responsible for their privacy practices.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption, access controls, and secure data transmission protocols. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you acknowledge that you provide information at your own risk.

8. Data Retention

We retain your personal information for as long as necessary to:

  • Provide the Service and fulfill the purposes described in this Privacy Policy
  • Comply with legal obligations and regulatory requirements
  • Resolve disputes and enforce our agreements
  • Maintain business records for accounting and tax purposes

After account deletion, we may retain certain information in anonymized or aggregated form, or as required by law. Generated content and training data derived from your inputs may be retained indefinitely for AI model development purposes.

9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal exceptions)
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing in certain circumstances
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected]. We may require verification of your identity before processing requests. Note that certain rights may be limited where we have legitimate business interests or legal obligations.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by us
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your privacy rights

We do not sell your personal information as defined under CCPA. To submit a request, contact us at [email protected].

11. European Users (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):

  • We process your data based on consent, contract performance, legitimate interests, or legal obligation
  • You have the right to lodge a complaint with a supervisory authority
  • Your data may be transferred to countries outside the EEA

By using the Service, you consent to the transfer of your data to the United States and other countries that may have different data protection laws than your country.

12. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that are different from your jurisdiction. By using the Service, you consent to such transfers. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

13. Children's Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected]. If we discover that we have collected personal information from a child under 18, we will delete such information promptly.

14. Do Not Track Signals

Some browsers transmit "Do Not Track" (DNT) signals. Our Service does not currently respond to DNT signals. We treat all users consistently regardless of DNT settings.

15. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any modifications indicates your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Service: AdReels

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

BY USING ADREELS, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED HEREIN.